Thank you for choosing to stay with us!

We are glad to have you here and hope you find your time in Rockingham both comfortable and enjoyable.

Inside this compendium you will find key details about the property, guest services, transport options, and nearby attractions. If you need anything during your stay, please contact our reception team who are always ready to help.

Important Information for Your Arrival.

  • Check-in at Quest Rockingham is from 2:00 PM – 11:00PM.

    Early arrivals can be requested but not guaranteed. If a room is to come available at the requested time an SMS or email will be forwarded to advise check in now available. Additional fees may occur.

    Check-out time is 10:00am.

    Please contact reception to arrange a late checkout (subject to availability). If no prior arrangements have been made, we reserve the right to charge a late checkout fee.

  • Our Reception opening hours are between 07:00 AM- 11:00 PM daily.

    24-hour on-site management available for emergency assistance if required.

  • In consideration of other guests, Quest Rockingham has a No Party Policy. NO loud noise is permitted in your apartment after 9:00 PM.

    A ‘No Party Policy Form’ may be asked of guest to complete and sign upon check in to ensure all information is understood. Additional charges or eviction may apply if policy is not followed. 

    Quest Rockingham prides itself on providing a homely and relaxing environment for the benefit of all guests. Please ensure that your television, stereo and radio volumes are at a comfortable level so as not to disturb other guests.

    If at any time you are disturbed by any noise from either within or outside the property please dial 9 to contact Reception or resident manager for after hours.

  • Secure gated parking is $10 per night. This can be arranged with hotel reception staff upon check in or prebooked prior to arrival upon request. Payment to be made upon check in via cash or card.

    Hotel's secure parking is above ground with no height restrictions. located at the rear of the hotel. 

    24hr cameras in place from multiple angles.

    Access to be granted via room key only or via intercom system through to reception at entry gate.

    Car bays are limited and availability cannot be guaranteed. 

    Free of charge, untimed, street parking is also available at the front and side streets of the property.

  • For security purposes a minimum of $200 pre-authorization is required upon check in.

    Credit or Debit cards only – no cash bonds can be accepted.

    On day of check out, as long as no incidentals have been incurred the pre-authorisation will automatically be released from your account. Please allow a minimum of 2-3 business days for this to clear from your pending transactions.

    See reception for more information.

  • After-hours check-in to be arranged in advance with reception upon receipt of payment and security deposit.

    Lockbox code will be sent prior to your arrival via email or sms.

    Upon your arrival to Quest Rockingham via Flinders Lane, you will notice a lockbox adjacent to the right of the entry doors. Enter your code 0000 and select ‘ # ‘. This will enable the safe to drop your key.

    Once you have received your room key, the room number is written inside the key wallet and the floor number is the first digit of the room number.

    Tap your key on the black circle to access the building.

  • Connect to Quest Rockingham

    No password, click the login button once the home page has loaded.

HOTEL COMPENDIUM